1. Commitment
We are committed to preventing money laundering, terrorist financing, sanctions evasion, and other financial crime.
2. Customer due diligence (KYC)
All customers must complete identity verification before depositing or withdrawing fiat. Higher transaction tiers require enhanced due diligence (proof of funds, source of wealth).
3. Sanctions screening
Every customer is screened against international sanctions lists (OFAC, EU, UN) at onboarding and continuously.
4. Transaction monitoring
We use automated and manual monitoring to detect unusual patterns, including structuring, rapid in-and-out movements, and high-risk counterparties.
5. Reporting
Suspicious activity is reported to the relevant financial intelligence unit as required by law.
6. Record-keeping
We retain customer due diligence and transaction records for at least 5 years after account closure.
7. Training
All staff receive AML training annually and on relevant role changes.
8. Compliance officer
A designated AML compliance officer oversees the program and reports to senior management.
9. Customer responsibility
You must promptly inform us of any change to your identity, address, occupation, or source of funds.
10. Contact
AML enquiries should be sent to the compliance team at our support email with the subject "AML enquiry".