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Legal

Privacy Policy

Last updated: January 2026

1. Information we collect

We collect account details (name, email, phone), KYC documents (ID, proof of address), trading activity, device and IP information, and support correspondence.

2. Why we collect it

To operate the trading platform, comply with KYC/AML regulations, detect fraud, provide support, and improve our products.

3. Sharing

We share data only with vetted service providers (payment processors, KYC vendors, infrastructure), and with regulators when legally required. We never sell your data.

4. Cookies

We use essential cookies for authentication and optional cookies for analytics. See our Cookie Policy for details and how to opt out.

5. Your rights

You can request access, correction, export, or deletion of your personal data. Some data must be retained to comply with financial regulations.

6. Security

We use encryption in transit and at rest, role-based access controls, and continuous monitoring. No system is perfectly secure; please report any concerns.

7. Retention

We retain account and trading records for the period required by law (typically 5–7 years after account closure).

8. International transfers

Data may be processed in countries other than your own, with appropriate safeguards in place.

9. Changes

Material changes will be announced via email and on this page at least 30 days before they take effect.

10. Contact

Privacy requests can be sent to the support email shown in the footer with the subject "Privacy request".

Need clarification on anything in this document? Email support@stockfrost.com or visit our contact page.
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We value your privacy

We use essential cookies to keep you signed in, plus optional analytics cookies to improve the platform. By continuing you accept our privacy policy.